How to Specify Your Preferred Pharmacy for Prescription Delivery

When your doctor issues a prescription, we can send it electronically to your chosen pharmacy for your convenience.

What You Need to Do

If you have been asked to confirm your preferred pharmacy:

1. Reply to our support team with the following information:
2. • Pharmacy name (e.g., Boots, Lloyds Pharmacy, your local pharmacy)
   • Pharmacy address or location (e.g., "Main Street, Dublin 7" or "Park Shopping Centre")
2. Wait for confirmation: Our team will send your prescription to the pharmacy you specified

What Happens Next

Once you confirm your pharmacy:

• We will send your prescription electronically to the pharmacy
• Your pharmacy will prepare your medication
• You can collect your medication from the pharmacy once it is ready

If You Need to Change Your Pharmacy

If you need to change your preferred pharmacy or update your pharmacy details:

• Contact our support team as soon as possible
• Provide the new pharmacy name and location
• We will update our records and send future prescriptions to your new pharmacy

Contact Information

If you have questions about prescription delivery or pharmacy details, contact our support team via phone, email, or chat.

Updated on: 03/08/2026